FAQ's - How do I redeem my game?!

19

If you're a little confused how digital game downloads work and have no idea what a 'game key' is or how to use it, don't worry - you're not alone!

Simply follow the below step-by-step guide and you'll be downloading and playing your game in no time!

   

GAME PLATFORM

The first thing you need to know when buying a game is which platform it is on.

This will be shown on the product page under Product Categories (see images below)

     

   

You will also be reminded in the shopping cart the platform of each game, so it's worth double checking before you pay.

 

  

GAME KEY

Immediately after payment you will get what is known as a game key. This is basically a serial number that proves you own the game. Once you have your game key you will be able to download and play your game.

How you do this depends on the platform your game is sold for.

  

 STEAM

1. If you don't already have the Steam client installed, you will need to download and install it first from http://store.steampowered.com/about/
2. Once installed, open Steam, register and/or login to your account.
3. From the menu bar at the top, click 'Games' and then 'Activate a Product on Steam'
4. Click 'Next', then 'I Agree'.
5. Enter the game key that was sent to you from Opium Pulses.
6. Click 'Next' again and then 'Finish'.
7. This will add the game to your Steam Library, next you will need to download.
8. To do this, go to your library, find the game, right click on it and then select 'Install'.
9. Once the game has fully downloaded it will say 'Ready to play'.
10. Double click the game to play!


 ORIGIN

1. If you don't already have Origin installed, you will need to download and install it first from https://www.origin.com/en-gb/download
2. Once installed, open Origin, register and login to your account.
3. From the menu bar at the top, click 'Origin' and then 'Redeem Product Code'
4. Enter the game key that was sent to you from Opium Pulses and click 'Next'.
5. Check you are activating the correct game, click 'Next' and then 'Close'.
6. This will add the game to your Origin Library, next you will need to download.
7. To do this go to your library by selecting 'My Games', hover over the game and select 'Download'.
8. Check you have enough hard drive space for the download and then click 'Continue'.
9. Double click the game to play!

  

 UPLAY

1. If you don't already have the uPlay client installed, you will need to download and install it first from https://uplay.ubi.com
2. Once installed, open Uplay, register and/or login to your account.
3. Select 'Games' and then 'Activate Product'.
4. Enter the game key that was sent to you from Opium Pulses.
5. Click 'Continue'.
6. This will add the game to your 'Uplay Library', next you will need to download it.
7. To do this go to your library by selecting 'Games', select the game, then click 'Download'.
8. On some games you will need to select a language, then click 'Continue'.
9. Enter the install location and then click 'Continue' again.
10. Double click the game to play!


 BATTLE.NET

1. If you don't already have the Battle.net app installed, you will need to download and install it first from https://battle.net/account/download/
2. Once installed, open the Battle.net app, register and/or login to your account.
3. Select ' Redeem a Code'
4. This will take you to a website where it will ask you to enter the code (make sure you are logged in on the correct account)
5. Enter the game key that was sent to you from Opium Pulses and click 'Redeem Code''
6. On some titles you will need to select a region, then click 'Continue'.
7. This will add the game to your Battle.net Library, next you will need to download it.
8. This can be done from the Battle.net app or by going to https://battle.net/account/management/download/
9. Select the game and click 'Play' to load!



 GOG.COM

1. If you don't already have GOG Galaxy installed, you can download it from here: https://www.gog.com/galaxy
2. Once installed, open GOG Galaxy, register and/or login to your account.
3. Next go to https://www.gog.com/redeem
4. Enter the game key that was sent to you from Opium Pulses and click 'Continue'.
5. Check that you are redeeming the correct game and click 'Continue' again.
6. Now go back to GOG Galaxy and select 'Library'.
7. Select the game, and click 'Install'
8. After choosing an install location, click 'Continue'.
9. Once the game has downloaded, click 'Play' to load!

   

 DESURA

1. If you don't already have the Desura client installed, you can download it from here: http://www.desura.com/install
2. Once installed, open Desura, register and/or login to your account.
3. Click the Desura logo in the top left, then select 'Tools' and then 'Activate Game CD Key'.
4. Enter the game key that was sent to you from Opium Pulses and click 'Activate'.
5. This will add the game to your 'Desura Library', next you will need to download it.
6. To do this go to your library by selecting 'Play > Games', right click the game, then click 'Install'.
7. Double click the game to play!

   

b212427eeb7c38b247b9211ff87cdc4f6ee22f60 ITCH.IO
1. If you don't already have the Itch.io client installed, you can download it from here: https://itch.io/app
2. Once you have the redemption link, click it or paste it in to your browser and hit enter.
3. Open the Itch.io client and go to your 'Library'.

4. Click 'Install' under the game image and title.
5. Once downloaded, click 'Finalize install'.
6.Once installed, click 'Launch'.


 XBOX

XBOX ONE Instructions
1. From the Home screen, scroll to Store.
2. Under categories, select 'Games'.
3. Select 'Use a code'. Or, say “Xbox, use code” if you have Kinect.
4. If prompted, sign in.
5. Enter the 25-character code
6. You will then find your game downloading in your library ready to play when it is finished.
XBOX 360 Instructions
1. Sign in to Xbox Live using the account for which you want to use the code.
2. Press the middle XBOX button on your controller.
3. Go to 'Games & Apps' and select 'Redeem Code'.
4. Enter the 25-character prepaid code and select 'Done'.
5. When prompted, select 'Yes' to confirm the redemption.
6. You will then find your game downloading in your library ready to play when it is finished.


 7b8c059dfe899425364c08934f363d9c45f2d2e8 PSN

1. Log in to your account on your Playstation console.
2. Select 'PlayStation Network' and then 'Account Management'.
3. Select 'Redeem Codes' – a pop-up screen will appear, enter the game code that was sent to you from Opium Pulses.
4. You will then find your game downloading in your library ready to play when it is finished.

     
 OFFICIAL WEBSITE

Occasionally you will need to redeem your key or register your product from within the software or on its official website. This will normally be from the product developer or publisher.

In these instances we will add step-by-step instructions to the product description so please check there and read carefully to find out how to get your game or software.

Comments21

lexscripta

April 4, 2016

8:51 pm

yes

Blueffer

April 24, 2016

9:27 pm

how do you get copy of OS (Windows 7 Prof) ?

LewisLol replied to Blueffer

April 24, 2016

11:27 pm

The instructions for redeeming an operating system will be on the product page. For your specific product, this is the following link: http://opiumpulses.com/store/1257/windows-7-professional Scroll down to the bottom and it provides instructions on how to redeem. The OS ISO files can be downloaded in a variety of places on the internet.

freecashman

May 7, 2016

10:00 pm

Nice

wigancasino

May 11, 2016

1:05 pm

i have just purchased a windoews 8.1 key and tried to activate it and its saying this key can't be used

SlipSlot replied to wigancasino

May 11, 2016

1:09 pm

Please contact us with all the information you have using our contact form: https://www.opiumpulses.com/site/contact

Xtremixt

May 21, 2016

2:55 pm

good liked

elmo182

May 29, 2016

7:47 pm

I've sent a message to the contact but an order i bought today provided me with a steam key that had already been claimed. and theres nothing here or in the FAQ explaining what the "used" tick box is for, i dont know if its to be ticked if you have used the key or you tick it is the key has already been claimed before you have

CJDance1 replied to elmo182

May 30, 2016

10:00 am

Hi Elmo, apologies again for the problem with your key, please be assured this is extremely rare. As explained in our email we have now fully refunded your order. Regarding the 'used' tick box - this is simply for your reference to remind yourself that you have used the key and is not a way of reported already used keys. We will soon be rewording this box to make it a little clearer.

Les

June 13, 2016

2:00 pm

Just bought 8.1 Pro and not got a clue how to start. Instructions might as well be Chinese.

MaddPcMoon

June 21, 2016

4:57 pm

if i buy a game up to 5$ will it activate the freinds invites and trading on my steam account

SlipSlot replied to MaddPcMoon

June 21, 2016

5:11 pm

If $5 is the cost Valve quotes for unlocking those features, then most likely, yes.

TheElectricRaichu

July 3, 2016

6:06 am

I won a giveaway and the key was invalid. Apparently, others are having the same issue too. The Colour Syndrome giveaway :/

SlipSlot replied to TheElectricRaichu

July 3, 2016

10:08 am

We're aware of this and are working with the developer to obtain extra keys for the winners.

britishdragon

September 13, 2016

8:42 am

Bought a Windows 7 Professional key and used the download link on the product page to download the ISO. The licence key is invalid for activation. I have messaged you but have had no response

SlipSlot replied to britishdragon

September 13, 2016

10:57 am

Hi British, we replied to your email on 10/09/16. I will attempt this again now and see if it works.

ironjoly

February 3, 2017

7:31 pm

Hello, I am about to buy Battlefield 4, it does not say if it is multilanguage because I want it for Spanish, can you help me?

link :

http://opiumpulses.com/store/207/battlefield-4

SlipSlot replied to ironjoly

February 4, 2017

3:53 pm

It is multilanguage, but you'd have to do a search online to see specifically what languages the game supports :)

popiazaza

April 29, 2017

1:43 pm

Hi slipslot, my order for Partical City Guardians (order id: 41536) is a duplicate code. I have to purchase a new one, can you check it out?

SlipSlot replied to popiazaza

April 29, 2017

3:41 pm

If you haven't already, send us an email. We'll sort you out.

strikalowsky

April 29, 2017

4:47 pm

Thank you very much for the game, it was very nice to receive it, you are super =)

Leave a reply