Quests are tasks you complete from your browser that reward you in OP points, these can range from watching short videos, downloading mobile apps, completing quizzes to filling in short surveys.
Points are our own virtual currency that you can spend on products in the store, games in the trove or entering giveaways.
You'll have to contact the provider directly. All our providers have a link to their support on their questswall. Provide them with as much information as you can (eg. screenshots of completion).
Again, we don't manage the Quests directly so you'd have to contact the provider themselves. You can find links to their support pages on their quest tabs. Remember to take note of how long each quest takes to reward points.
Unfortunately not, the trove works on a first come first served manner. We don't reserve games for anyone but we'll always work to restock the most popular titles.
We sometimes have issues with certain Quest providers and we have to cut them loose. This is mostly due to unreliable quests that can delay or prevent your points getting to you.
We sell keys for multiple platforms so please make sure you're redeeming on the right client, If you are redeeming correctly and the key is still not working please contact us via the form at the footer of the site, or send us an email with a screenshot of the error you receive when trying to redeem. Below is a link to our "How to Redeem" guide.