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How do I redeem my game?!
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If you're a little confused how digital game downloads work and have no idea what a 'game key' is or how to use it, don't worry - you're not alone! Simply follow the below step-by-step guide and you'll be downloading and playing your game in no time! 


GAME PLATFORM 

The first thing you need to know when buying a game is which platform it is on. This will be shown in the top left of the game tile and on the product page under the title image (see images below)

   

 
You will also be reminded in the shopping cart the platform of each game, so it's worth double checking before you pay.


GAME KEY

Immediately after payment you will get what is known as a game key. This is basically a serial number that proves you own the game. Once you have your game key you will be able to download and play your game. How you do this depends on the platform your game is sold on:



       STEAM

  1. If you don't already have the Steam client installed, you will need to download and install it first from http://store.steampowered.com/about/
  2. Once installed, open Steam, register and/or login to your account.
  3. From the menu bar at the top, click 'Games' and then 'Activate a Product on Steam'
  4. Click 'Next', then 'I Agree'.
  5. Enter the game key that was sent to you from Opium Pulses.
  6. Click 'Next' again and then 'Finish'.
  7. This will add the game to your Steam Library, next you will need to download.
  8. To do this, go to your library, find the game, right click on it and then select 'Install'.
  9. Once the game has fully downloaded it will say 'Ready to play'.
  10. Double click the game to play!


       ORIGIN

  1. If you don't already have Origin installed, you will need to download and install it first from https://www.origin.com/en-gb/download
  2. Once installed, open Origin, register and login to your account.
  3. From the menu bar at the top, click 'Origin' and then 'Redeem Product Code'
  4. Enter the game key that was sent to you from Opium Pulses and click 'Next'.
  5. Check you are activating the correct game, click 'Next' and then 'Close'.
  6. This will add the game to your Origin Library, next you will need to download.
  7. To do this go to your library by selecting 'My Games', hover over the game and select 'Download'.
  8. Check you have enough hard drive space for the download and then click 'Continue'.
  9. Double click the game to play!

       UPLAY

  1. If you don't already have the uPlay client installed, you will need to download and install it first from https://uplay.ubi.com
  2. Once installed, open Uplay, register and/or login to your account.
  3. Select 'Games' and then 'Activate Product'.
  4. Enter the game key that was sent to you from Opium Pulses.
  5. Click 'Continue'.
  6. This will add the game to your 'Uplay Library', next you will need to download it.
  7. To do this go to your library by selecting 'Games', select the game, then click 'Download'.
  8. On some games you will need to select a language, then click 'Continue'.
  9. Enter the install location and then click 'Continue' again.
  10. Double click the game to play!

       BATTLE.NET

  1. If you don't already have the Battle.net app installed, you will need to download and install it first from https://battle.net/account/download/
  2. Once installed, open the Battle.net app, register and/or login to your account.
  3. Select ' Redeem a Code'
  4. This will take you to a website where it will ask you to enter the code (make sure you are logged in on the correct account)
  5. Enter the game key that was sent to you from Opium Pulses and click 'Redeem Code''
  6. On some titles you will need to select a region, then click 'Continue'.
  7. This will add the game to your Battle.net Library, next you will need to download it.
  8. This can be done from the Battle.net app or by going to https://battle.net/account/management/download/
  9. Select the game and click 'Play' to load!

       GOG.COM

  1. If you don't already have GOG Galaxy installed, you can download it from here: https://www.gog.com/galaxy
  2. Once installed, open GOG Galaxy, register and/or login to your account.
  3. Next go to https://www.gog.com/redeem
  4. Enter the game key that was sent to you from Opium Pulses and click 'Continue'.
  5. Check that you are redeeming the correct game and click 'Continue' again.
  6. Now go back to GOG Galaxy and select 'Library'.
  7. Select the game, and click 'Install'
  8. After choosing an install location, click 'Continue'.
  9. Once the game has downloaded, click 'Play' to load!

       ITCH.IO

  1. If you don't already have the Itch.io client installed, you can download it from here: https://itch.io/app
  2. Once you have the redemption link, click it or paste it in to your browser and hit enter.
  3. Open the Itch.io client and go to your 'Library'.
  4. Click 'Install' under the game image and title.
  5. Once downloaded, click 'Finalize install'.
  6. Once installed, click 'Launch'.

       XBOX

XBOX ONE Instructions:
  1. From the Home screen, scroll to Store.
  2. Under categories, select 'Games'.
  3. Select 'Use a code'. Or, say “Xbox, use code” if you have Kinect.
  4. If prompted, sign in.
  5. Enter the 25-character code
  6. You will then find your game downloading in your library ready to play when it is finished.

XBOX 360 Instructions:

  1. Sign in to Xbox Live using the account for which you want to use the code.
  2. Press the middle XBOX button on your controller.
  3. Go to 'Games & Apps' and select 'Redeem Code'.
  4. Enter the 25-character prepaid code and select 'Done'.
  5. When prompted, select 'Yes' to confirm the redemption.
  6. You will then find your game downloading in your library ready to play when it is finished.

       PLAYSTATION

  1. Log in to your account on your Playstation console.
  2. Select 'PlayStation Network' and then 'Account Management'.
  3. Select 'Redeem Codes' – a pop-up screen will appear, enter the game code that was sent to you from Opium Pulses.
  4. You will then find your game downloading in your library ready to play when it is finished.


       OFFICIAL WEBSITE

Occasionally you will need to redeem your key or register your product from within the software or on its official website. This will normally be from the product developer or publisher.

In these instances we will add step-by-step instructions to the product description so please check there and read carefully to find out how to get your game or software.


KEY PROBLEM?


On the rare occasion that you have a problem redeeming your key, please CONTACT US including a screenshot of the error message you are receiving and we will be more than happy to help you



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Comments
  • Blueffer
    April 24, 2016
    how do you get copy of OS (Windows 7 Prof) ?
    • The instructions for redeeming an operating system will be on the product page. For your specific product, this is the following link: http://opiumpulses.com/store/1257/windows-7-professional Scroll down to the bottom and it provides instructions on how to redeem. The OS ISO files can be downloaded in a variety of places on the internet.
  • freecashman
    May 07, 2016
    Nice
  • Xtremixt
    May 21, 2016
    good liked
  • elmo182
    May 29, 2016
    I've sent a message to the contact but an order i bought today provided me with a steam key that had already been claimed. and theres nothing here or in the FAQ explaining what the "used" tick box is for, i dont know if its to be ticked if you have used the key or you tick it is the key has already been claimed before you have
    • Hi Elmo, apologies again for the problem with your key, please be assured this is extremely rare. As explained in our email we have now fully refunded your order. Regarding the 'used' tick box - this is simply for your reference to remind yourself that you have used the key and is not a way of reported already used keys. We will soon be rewording this box to make it a little clearer.
  • Les
    June 13, 2016
    Just bought 8.1 Pro and not got a clue how to start. Instructions might as well be Chinese.
  • MaddPcMoon
    June 21, 2016
    if i buy a game up to 5$ will it activate the freinds invites and trading on my steam account
  • TheElectricRaichu
    July 03, 2016
    I won a giveaway and the key was invalid. Apparently, others are having the same issue too. The Colour Syndrome giveaway :/
  • britishdragon
    September 13, 2016

    Bought a Windows 7 Professional key and used the download link on the product page to download the ISO. The licence key is invalid for activation. I have messaged you but have had no response

    • Hi British, we replied to your email on 10/09/16. I will attempt this again now and see if it works.

  • ironjoly
    February 03, 2017

    Hello, I am about to buy Battlefield 4, it does not say if it is multilanguage because I want it for Spanish, can you help me?

    link :

    http://opiumpulses.com/store/207/battlefield-4

    • It is multilanguage, but you'd have to do a search online to see specifically what languages the game supports :)

  • popiazaza
    April 29, 2017

    Hi slipslot, my order for Partical City Guardians (order id: 41536) is a duplicate code. I have to purchase a new one, can you check it out?

  • strikalowsky
    April 29, 2017

    Thank you very much for the game, it was very nice to receive it, you are super =)

  • malakai
    April 29, 2017

    oxi

  • pava
    April 30, 2017

    good

  • lesalus
    July 05, 2017

    Just purchased a Win 10 Pro product key, says I can't activate it.  Please help.

    • Hi Lesalus,


      Please send us an email with a screenshot of the error and we'll sort this out for you.

      • I'm in the same boat today. Bought a couple days ago ... nadda today. I've sent a contact request too.

      • Just got a new key that worked ... you guys are QUICK!!!
        -- I assume this key won't be re-sold?

      • Of course not, all duplicated keys are investigated with our sources. Enjoy!

  • amarpooja
    July 13, 2017

    Hi, I have purchased the Windows 10 Pro OEM key and the key does not work.

  • Angryscumpii
    August 06, 2017

    Sucks just buy a game and i cant play and this guys say just change your region + plus i cant put the game on my library  cant i get my money back if not i want credit so can i buy diferent game

    • Hello, we see that you purchased a game that was marked as (EU ONLY), yet you are trying to redeem in the US?

      Some games are unfortunately region restricted, however we make it as clear as possible in both the game title and product description if there are any restrictions. 

      Unfortunately we are unable to refund you on this occasion as we have delivered a valid key and exactly what was advertised. However, we have suggested via email that you still may be able to redeem your key by using a VPN service set to an EU country.

  • pmbuzz
    August 19, 2017

    Hi, I just bought a Win 10 Pro product key but when i entered it and tried to activate i get the error "0xC004C008 The activation server has reported that the product key has exceeded its unlock limit - This product key is being used on another PVC Please try a different key"

    I have literally just bought the key !!
    Please help. 

    • Hi PMBUZZ,


      Please use the contact page to send us an email with a screenshot of the error message and we will be glad to help. 

  • datbui312312
    November 28, 2017

    how to redeem a op gift code?


    • Hey DATBUI312312, 


      Please read the description on the gift code product page for instruction on how to redeem op gift codes. 

  • SOV_123
    December 25, 2017

    how to buy a game using my pulse ?  if i want to buy GETTING OVER IT from steam.

    Thanks

  • Ddemons
    May 30, 2018

    Do the game key i brought or won from giveaways have expiry date ? Or it last forever if i didn't redeem it 

    • The keys we sell and giveaway do not have an expiry date, the only reason a key might expire is if the developer chooses to revoke the license, which we do not have control over - however this is very unlikely.

  • parkchaung
    December 11, 2018

    very good